The checkbox framing names something most adoption stories avoid: once a tool becomes a box every team is told to tick, usage gets reported as progress whether or not anything downstream actually improved. That is how a capability turns into a ritual, where the metric becomes 'we used it' rather than 'it worked.' I dug into the same disconnect on the productivity side, where people are certain AI sped them up while the output data says otherwise: https://rkto.substack.com/p/you-think-ai-is-making-you-faster
The checkbox framing names something most adoption stories avoid: once a tool becomes a box every team is told to tick, usage gets reported as progress whether or not anything downstream actually improved. That is how a capability turns into a ritual, where the metric becomes 'we used it' rather than 'it worked.' I dug into the same disconnect on the productivity side, where people are certain AI sped them up while the output data says otherwise: https://rkto.substack.com/p/you-think-ai-is-making-you-faster